[APG Public List] RE: APGPublicList Digest, Vol 5, Issue 3

Valerie Stern wolawol at gmail.com
Wed Mar 3 08:51:36 MST 2010


I have never had trouble printing out Ancestry images, but I always save the
image to a .jpg file first. Are you doing this?


On Tue, Mar 2, 2010 at 9:03 PM, Connie Bradbury <bradbury at acsalaska.net>wrote:

> I am pretty unhappy with Ancestry.com's print when it comes to censuses.  I
> have subscribed to Ancestry.com since they first came on line.  So, it is
> not like I don't know how to do it.
> Today, I wanted to print a 1920 image and I selected "landscape" and it
> printed out in portrait BUT the image was about 2" x 4".
> Several other images I tried I got nothing but blank paper except for lines
> at the top or bottom and no image.
> I just tried to print a 1870 image and while it was loading I had to go
> away
> from the computer for several minutes so when I came back I tried to print
> it and the image consisted of Page 1 - about half the image and two more
> blank pages.
> I sure hope someone from Ancestry monitors this site because so far I have
> been unsuccessful at contacting them directly.
> Last week I know the Family History Center was having a lot of problems but
> I couldn't take time to go over and try to troubleshoot.  Patrons were
> pretty unhappy.
> Connne
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