Code of Ethics
As a member of the Association of Professional Genealogists
I agree that professionalism in genealogy requires ethical
conduct in all relationships with the present or potential
genealogical community. I therefore agree to:
- Promote a coherent, truthful approach to genealogy, family
history and local history.
- Present research results and opinions in a clear, well-organized
manner; fully and accurately cite references; and refrain
from withholding, suppressing, or knowingly misquoting or
misinterpreting sources or data.
- Promote the trust and security of genealogical consumers.
- Advertise services and credentials honestly, avoiding
the use of misleading or exaggerated representations; explain
without concealment or misrepresentation all fees, charges,
and payment structures; abide by agreements regarding project
scope, number of hours, and deadlines and reporting schedules;
keep adequate, accessible records of financial and project-specific
contacts with the consumer; and refrain from knowingly violating
or encouraging others to violate laws and regulations concerning
copyright, right to privacy, business finances, or other
- Support initiatives that preserve public records and access
- Be courteous to research facility personnel and treat
records with care and respect; support efforts to locate,
collect, and preserve the records by compiling, cataloging,
reproducing, and indexing documents; refrain from mutilating,
rearranging, or removing from their proper custodians printed,
original, microfilmed, or electronic records.
- Promote the welfare of the genealogical community.
- Give proper credit to those who supply information and
provide assistance; refrain from (or avoid) knowingly soliciting
established clients of another researcher; encourage applicable
education, accreditation, and certification; and refrain
from public behavior, oral remarks or written communications
that defame the profession, individual genealogists, or
the Association of Professional Genealogists.
Why the Code?
The Association of Professional Genealogists has a responsibility
to serve both its diverse membership and the genealogical
The significance of ethics to APG and its members is reflected
in the manner in which complaints are processed and resolved.
When a violation of this Code is alleged, it will be reviewed
and investigated if APG's Professional Review Committee determines
it meets criteria for such action.
The complaint and disciplinary procedures accomplish five
- Maintain a high professional standard
- Increase consumer confidence
- Provide a fair process for handling of complaints against
- Identify members who will benefit from additional professional development
- Identify those committing serious violations of the Code
Who can file a complaint?
- Clients who believe an APG member has not performed as expected
or has failed to complete a genealogical service (research
report, seminar, etc.). The individual must have been a member of APG at the time the agreement was made.
A client is any individual who has an agreement in writing (e.g. letters, emails, or formal contracts) with an APG member.
- The APG Board or the Executive Committee when other claimed violations of the APG Code of Ethics are suspected.
What we won't review
- Allegations concerning verbal agreements between a member
and another party. There must be something in writing (contract, email, etc.) that demonstrates the scope of the agreement.
- Allegations against a member for non-genealogical business
agreements such as non-payment of rents or other general
business not directly related to genealogical business.
- Allegations of a personal nature not related to genealogical
- Allegations of activity that occurred more than 12 months prior to the date of the complaint. The last contact between the
two sides to the complaint should be no more than twelve (12) months prior to the complaint filing date.
- Allegations against an individual based solely on his/her
position in a corporation unless the complainant can show
that the alleged problem is directly attributable to the
action of the member.
If you believe an APG member has violated this code
- Contact the office of the Executive Director (ED) by
submitting the online Complaint
Form. You will then receive instructions for submitting evidence in support of your claim, including
copies of written agreements, records of payment, emails
or other correspondence, and any other items that will
help the Professional Review Committee (PRC) understand
your complaint against the member.
- The ED will convey the materials to the PRC who will
determine whether the matter meets the criteria required
for a review.
- The ED will advise the complainant whether or not the
PRC accepts the issue for formal review. At this point the
member will be advised of your complaint and will be asked
to respond through the ED to the PRC.
What to Expect
The investigation may
- Come down in favor of the complainant and may include
disciplinary action and/or how the member can rectify the
- Come down in favor of the member and set out why the
complaint will not be upheld.
- Reach no conclusion due to lack of concrete evidence
or other extenuating circumstances.
- All complaints brought to the APG Professional Review Committee are considered confidential. All parties (complainant,
member, and APG's PRC and Executive Committee) are expected to not disclose any details of this complaint or its outcome with
anyone other than through APG's Executive Director.
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