<html><head><style type="text/css"></style></head><body><div style="font-family:times new roman,new york,times,serif;font-size:18pt"><div>Larry,<br><br>You and the others who gave this advice are correct.  I do that as well.  I just was doing a "knee jerk" reaction that this was a way for someone to try to get more hours of research.  <br><br>Jeanette Daniels<br>Heritage Genealogical College<br></div><div style="font-family: times new roman,new york,times,serif; font-size: 18pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font face="Tahoma" size="2"><hr size="1"><b><span style="font-weight: bold;">From:</span></b> LBoswell <laboswell@rogers.com><br><b><span style="font-weight: bold;">To:</span></b> Jeanette Daniels <jeanettedaniels8667@yahoo.com><br><b><span style="font-weight: bold;">Sent:</span></b> Thu, July 22, 2010 7:36:18 AM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [APG Public List] Fw: Repeating client's work<br></font><br> <style type="text/css">DIV { MARGIN:0px;} </style> <div>Jeanette, but should a professional just take a client's word that he/she interpreted things adequately, that a record wasn't misread or information in it missed?  I don't see it as someone just trying to get more hours of research paid for.  In my experience looking (or looking again) at the 'known' directly, and not just relying on how the client interpreted things (given fact that the client's research didn't succeed) actually ends up saving the client money.   Experience tells me that I need to thoroughly understand the 'known' to find the unknown. The answer is often right there in the very records the client looked at, but due to inexperience on the client's part, that  fact was missed originally.  And that applies to situations where the client is also a professional, but who has less experience in my geographic/subject areas of expertise than I do.</div> <div> </div> <div>I don't know how anyone could proceed without verifying the work leading up to the point where the mystery begins.</div> <div> </div> <div>Unless you're referring to simply a record agent type transaction where you want Record A collected, and nothing else.</div> <div> </div> <div>Larry</div> <blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-left: 5px; padding-right: 0px; margin-left: 5px; margin-right: 0px;"> <div style="font: 10pt arial;">----- Original Message ----- </div> <div style="font: 10pt arial; background: none repeat scroll 0% 0% rgb(228, 228, 228);"><b>From:</b> <a rel="nofollow" title="jeanettedaniels8667@yahoo.com" ymailto="mailto:jeanettedaniels8667@yahoo.com" target="_blank" href="mailto:jeanettedaniels8667@yahoo.com">Jeanette Daniels</a> </div> <div style="font: 10pt arial;"><b>To:</b> <a rel="nofollow" title="apgpubliclist@apgen.org" ymailto="mailto:apgpubliclist@apgen.org" target="_blank" href="mailto:apgpubliclist@apgen.org">apgpubliclist@apgen.org</a> </div> <div style="font: 10pt arial;"><b>Sent:</b> Thursday, July 22, 2010 9:16 AM</div> <div style="font: 10pt arial;"><b>Subject:</b> [APG Public List] Fw: Repeating client's work</div> <div><br></div> <div style="font-family: times new roman,new york,times,serif; font-size: 18pt;"> <div>I'm not sure why this email was bounced by the apg public list.  I'm trying again.<br><br>Jeanette Daniels<br>Heritage Genealogical College<br></div> <div style="font-family: times new roman,new york,times,serif; font-size: 18pt;"><br> <div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><font face="Tahoma" size="2">----- Forwarded Message ----<br><b><span style="font-weight: bold;">From:</span></b> Jeanette Daniels <<a rel="nofollow" ymailto="mailto:jeanettedaniels8667@yahoo.com" target="_blank" href="mailto:jeanettedaniels8667@yahoo.com">jeanettedaniels8667@yahoo.com</a>><br><b><span style="font-weight: bold;">To:</span></b> <a rel="nofollow" ymailto="mailto:IsraelP@pikholz.org" target="_blank" href="mailto:IsraelP@pikholz.org">IsraelP@pikholz.org</a>; <a rel="nofollow" ymailto="mailto:apgpubliclist@apgen.orgapgp" target="_blank" href="mailto:apgpubliclist@apgen.orgapgp">apgpubliclist@apgen.orgapgp</a><br><b><span style="font-weight: bold;">Sent:</span></b> Thu, July 22, 2010 7:12:44 AM<br><b><span style="font-weight: bold;">Subject:</span></b> Re: [APG Public List] Repeating client's work<br></font><br> <div style="font-family: times new roman,new york,times,serif; font-size: 18pt;"> <div>Israel,<br><br>This is common and happens to many professional genealogists.  When someone tries that one on me, I do remind him/her that I was specific about what had already been searched and that that information had not been provided.  There is no way for me to know that someone has information unless I am told.  <br><br>I don't say, "Tough luck ...." but I do have to protect myself from people just trying to get more hours of research without paying.  Many times, that is all it is.<br><br>Jeanette Daniels<br>Heritage Genealogical College<br></div> <div style="font-family: times new roman,new york,times,serif; font-size: 18pt;"><br> <div style="font-family: arial,helvetica,sans-serif; font-size: 13px;"><font face="Tahoma" size="2"> <hr size="1"> <b><span style="font-weight: bold;">From:</span></b> Israel P <IsraelP@pikholz.org><br><b><span style="font-weight: bold;">To:</span></b> apgpubliclist@apgen.org<br><b><span style="font-weight: bold;">Sent:</span></b> Thu, July 22, 2010 2:14:38 AM<br><b><span style="font-weight: bold;">Subject:</span></b> [APG Public List] Repeating client's work<br></font><br>What do you folks do when - after asking client the three basic questions <br>what do you know, what do you want to learn and what resources have you <br>already checked - client then says "Why did you spend two hours on such <br>and such?  I already looked at that."<br><br>She didn't include that resource in answering the third basic question, <br>so as far as I knew, this was a new investigation.  (Let's ignore that I <br>might have found something that client herself missed.)<br><br>Do you have to tell client in advance exactly what resources you are <br>planning to investigate?  That can get awfully cumbersome - next thing <br>she'll want to know exactly how many units of fifteen minutes will be <br>spent on each resource!<br><br>I mean you can hardly just say "Tough luck.  I asked what you had done <br>yourself and you didn;'t mention this resource."<br><br>Israel Pickholtz<br>Jerusalem<br><br><br></div></div></div><br></div></div></div><br></blockquote></div></div> </div><br> </body></html>