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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Have you tried to communicate with him since December? Is he a &#8220;snowbird&#8221;
who is not home? Was he ill and should you check the SSDI? <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>I would contact him again (registered letter or phone call) and
say you would like to return his items to him. The rest will follow naturally.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>I once had a reluctant client to whom I sent a very nice
registered letter after regular letters and emails went unanswered. The
registered letter came back because it was refused or not picked up (I forget
which). But by its very act, I did receive payment.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>-- Elissa<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Elissa Scalise Powell, CG<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>www.PowellGenealogy.com<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>CG and Certified Genealogist are Service Marks of the Board for
Certification of Genealogists, used under license by board certificants after
periodic evaluations by the Board. </span><span style='font-size:9.0pt;
color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Thehensons@aol.com
[mailto:Thehensons@aol.com] <br>
<b>Sent:</b> Sunday, February 21, 2010 3:02 PM<br>
<b>To:</b> apgpubliclist@apgen.org<br>
<b>Subject:</b> [APG Public List] client who ignores billing<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp; <o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Hello,<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Any thoughts from your experiences with a client who has ignored
my billing?<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>History:&nbsp; I received a $100.00 retainer in late October after
meeting with a client to do genealogical work.&nbsp; After using up the
retainer, I called the client to see how many hours he would allow.&nbsp; He
said &quot;40 hours&quot; to me over the phone.&nbsp;&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I completed the work,spending 24 hours, plus copies and
postage.&nbsp; In late December I sent him a bill and two large priority
packages.&nbsp; I haven't received anything from him. <o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Should I call him or write him a letter?&nbsp; &nbsp;Or, hire a
lawyer!&nbsp; By the way, I have two items that belong to him:&nbsp; (1) a
family history written in 1943 and (2) a master's thesis written by a family
member in the 1970's.<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>&nbsp;<o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Alice<o:p></o:p></span></p>

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