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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I&#8217;ve never had a problem in the 20
years of ordering microfilm at our local FHC. Patrons fill out their own orders
and receive a pink carbonless copy for their records. When the film arrives, a
volunteer takes the pink copy and pulls the film from the cabinet so you immediately
know if the right film has been ordered. We are fortunate in that our FHC has low
turnover and I think only two people have done the film ordering in the last
two decades. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>A good reminder to pass out the kudos for
a &#8220;job well done&#8221; &nbsp;the next time I go to my FHC!&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jan<o:p></o:p></span></font></p>

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  color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
  color:navy'>Ann Arbor</span></font></st1:place></st1:City><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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