[APG Public List] E-Mail Problems

Patti Hobbs plhgenealogy at gmail.com
Sun Nov 21 21:20:10 MST 2010

Mine has not been hacked either.  The bounce message indicated that services
that were allowing open relaying were targeted. I know my own registered
domain isn't doing anything untoward, but it's likely that others using the
same service are.


On Sun, Nov 21, 2010 at 9:45 PM, Jacqueline Wilson <wilssearch at gmail.com>wrote:

> Ray, thanks for the explanation.  As far as I know my e-mail has never been
> hacked (or whatever you call it).  I do know that part of my problem is that
> I used the wrong e-mail address to send messages to the list.  Sometimes
> (don't know why) the smtp changes to the wrong addy.
> On Nov 21, 2010, at 9:30 PM, Ray Beere Johnson II wrote:
>    I've just skimmed the messages in this thread, but just realised
> something. I think at least some of the people complaining of problems have
> recently had viruses which sent out spam from their accounts.
>    If that is the case, that is your problem. Your e-mail has been
> blacklisted. Once a certain number of spam arrives from a certain address,
> it triggers automatic filters. There is usually little you can do about it.
> Once you're in those lists, even if you 'clear', using the wrong words in a
> message can get you back on very quickly.
>    Yes, it's a pain. Yes, it's unfair. On the other hand, spam overloads so
> many servers, few people would have the time to discover whether or not an
> account was 'innocent' or not. Even fewer have the inclination. And there
> just isn't enough incentive to change the system as it stands. Your own host
> might even be blocking your outgoing mail, if they've had complaints.
>    What can you do about this? In practice? You could wait it out - which
> can be a long wait, especially if you ever send the kind of messages that
> trigger the filters. You will be on a watchlist of sorts for a while, and
> those filters aren't very forgiving. Or you could change your e-mail
> address. I understand both of those are painful. If that's your problem, I
> don't know of much else you can do. (I do know of _one_ person whose account
> actually was used to blast out spam and who got themselves removed from the
> lists. They spent so much time arguing, I'm not sure it was any easier than
> the other options, and it was sheer luck and just the right rep on the other
> end even then.)
>    One further note. There are various lists, and various filters. Just
> what happens depends on which ones you're in. It is possible, although not
> certain, that your e-mail to individuals is also blocked in some cases. And
> you will _not_ always be notified of this. In some cases, it is just
> swallowed into a void. Other factors which will make this situation worse
> include a mis-configured server sending out your e-mail. Most servers are
> mis-configured, according to the protocols and specifications that are
> supposed to be in place. Not all of them are so badly set up that they'll
> cause you more trouble, though. (How do I know so much about all this? My
> web host is NearlyFreeSpeech.NET - check out their section on e-mail, if you
> can follow it. Very few places on the web are that strict, but they give you
> an idea of what should be happening.)
>    For obvious reasons, few providers, services, etc. are willing to
> publicly discuss just how they set up and maintain their blacklists,
> filters, etc. If you are very concerned, you need to go through a series of
> tests to see just what is happening to your sent mail - but this may in turn
> appear as if you're sending out more junk... Once this happens to you,
> you're in a sort of Catch-22, which is why those who spend a lot of time on
> the net are so paranoid about preventing it to begin with.
>                         Ray Beere Johnson II
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